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Resource Coordinator
- Posted 22 April 2024
- What is in it for youUp to NZ$28.08 per hour + Essential service + NZ owned
- LocationAuckland
- Job type Temporary
- SectorCall Centre & Customer Service
- ReferenceBBBH61985_1713737023
Job description
- Monday to Friday, 8.00am to 4.30pm
- Interest in Social Services, Health, not-for-profit sector?
- Long term role, permanent opportunity possible, $28.08/hr
The Employer
Our client has over 1,000 employees nationwide and provides a wonderful range of services that are based on client outcomes. A growing organisation that makes a positive impact on society!
The Role
This temp opportunity of Resource Coordinator is an important team role required on an ongoing basis for now (ie no end date) and if later interested in a permanent role, this is also possible (a separate application).
- You will be a first point of contact (inbound contact centre) for requests for their support service by their clients
- You will schedule service provision, informing all parties, liaise with clients re home and community support and any updates/changes (eg from the Support Workers etc)
- Enter required documentation, adhering to rostering systems and general timesheet and administration processes etc
You
- You will have fantastic customer, touch typing, administration and computer systems experience
- An interest in people in the community, and a social services environment in general
- Be empathetic, with a very clear telephone voice, able to quickly grasp what is required, to take notes with great recall
- Will be calm and able to respond professionally to calls from the clients (the injured, elderly etc)
- This is ideal for an experienced computer /ph based Customer Service person
Offer
- $28.08/hr (includes holiday pay)
- Monday to Friday, 8.00am to 4.30pm
- Long term role, permanent opport possible
- Great offices, big lunchroom, natural light and views
To be considered for this wonderful opportunity with a close knit/supportive team, please send an updated resume immediately to Sue Brash by clicking apply now.