Well, gone are the days of “it’s my way or the high way” as a CEO. It’s all about the employees having a voice that is heard, listened to, and valued.
At Kinetic, my approach has always been complete and open freedom of speech. I want to hear how they really are, personally and professionally. I like to hear their ideas no matter how left field they may be. It’s very much an open, non-judging environment where everyone feels safe to say anything. Anything.
Due to this, it has two instant and great effects; that people feel very comfortable to be themselves, open up, talk about their opinions and have robust conversations where they won’t feel stripped, but understood. It also brings together a tighter team where trust is formed and friendships truly blossom.
Each month, I spend 30 minutes with each staff member one-on-one, on top of my daily interactions. This 30 minutes is to talk about them, to check in on how they are personally, ask if there is anything I can help them with and just ask “how are the kids?” - it’s more like how friends would catch up with each other. I do this as I genuinely care about each member of my team but I also want to ensure that I can support them with home life if needed, as this has a direct impact on work life.
At Kinetic we discuss the majority of new ideas and changes as a group. This creates other ideas coming into the mix, but also means everyone feels like they are part of the process so that when change happens, it’s not a blindside, but instead implemented with ease and a considered, collaborative approach. Yes, at the end of day it is my call, and I make these calls, but it is with my team right beside me.