Customer/Administrator (East Tamaki)

BENEFITS

Autonomy + Responsibility!

NO OVERSEAS BASED APPLICANTS please

Our client

• Our client is a very successful business established almost a 100 years
• A family business operating in East Tamaki and the South Island with close links to the US
• A large East Tamaki Showroom stocks a wide range of industrial supplies and equipment

Role overview

In the newly relocated role of Customer Advocate you will be responsible for a wide variety of functions that all support their customer base. Based in the Administration Department, you will report to the Branch Manager and also support the Service team

• Administration tasks including updating customer information, maintenance schedule, installation paperwork, purchase orders, invoices and use of inventory system/Excel
• Assist Technicians to schedule work orders
• Manage shipping/liaise with freight companies (eg DHL portal set up for purchasing US imports, FedEx couriers)
• Inventory/stock level maintenance
• Create customer quotes
• Warranty claims & returns
• Reconcile credit card receipts
• Checking invoices/statements
• Liaise with other Branch
• Occasional back up counter sales in Showroom as part of a true team
• Health & Safety admin

You

• You will have great prioritisation skills, able to work quickly and effectively, juggling multiple tasks and demands
• Be adaptable, flexible and enjoy using systems (Pronto is used, & MS Office, basic Excel formulas set up)
• Enjoy clearly communicating with a wide range of people (eg be on phone to book Technicians in to service equipment/machines)
• Will also be reliable with a great work ethic
• Once learnt, you will find all will be very smooth, well run!

Offer:

• Terrific working conditions, a warm and friendly, down to earth team who all help each other out (30 staff)
• Plenty of free parking onsite in East Tamaki
• 8am to 4.30pm
• Monthly lunch 'shouts'
• Birthday morning teas
• Training on their ERP system, Pronto
• An excellent salary also applies ie negotiable within the $65-75,000 range dependent on experience

To apply:

To apply, please send an updated resume through to Sue Brash by clicking apply now. Ph 09 3669977