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Sales Support Specialist (Medical Devices)

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Sales Support Specialist (Medical Devices)

Job description

Are you passionate about improving patient outcomes, supporting surgical teams, and being at the forefront of cutting-edge medical technology? 
Join a global leader in endoscopy and minimally invasive surgical innovation. We're searching for a Clinical Support Specialist to join our driven and purpose-led team. If you’re ready to blend clinical expertise with commercial impact, this is your calling. 
The position 

As a Clinical Support Specialist, you’ll work closely with our sales and technical teams to deliver expert in-theatre support, training, and education. Your role will be essential in growing our presence and supporting clinicians with our full suite of innovative products – from advanced camera systems to surgical instruments. 

Your responsibilities will include:
  • Delivering in-theatre clinical support for new and existing products.
  • Conducting hands-on training and in-servicing of surgical teams.
  • Performing care & maintenance of medical instruments and scopes.
  • Supporting clinical trials and post-market activities.
  • Collaborating with Territory Managers to identify new opportunities and win business.
  • Representing the company at workshops, training events, and trade shows (including cadaver labs and weekend events when needed).
  • Managing territory data, CRM updates, and reporting requirements. 
Requirements  
  • A degree in Nursing, Science, Medicine, Business, or a related field (desirable).
  • Proven experience in medical device sales or theatre-based clinical support.
  • Strong knowledge of surgical instrumentation and scopes.
  • A proactive mindset, ownership of your territory, and goal-driven ambition.
  • Excellent communication and relationship-building skills.
  • A current driver’s license and full Australian working rights.