- Full Health Insurance, 2 days WFH, to $75,000.
- 7.30am to 4pm OR 8am to 4.30pm.
- Scheduling patient appointments etc.

About the Role

Make a real difference in the lives of patients and their families as a Scheduling Coordinator, you’ll be responsible for booking, confirming, and coordinating patient appointments to meet the clinical and operational needs of our client.
Along with your team members, you’ll also provide administrative and back up reception support when required, ensuring a professional and welcoming experience for patients and visitors.

Duties

As part of a team of Clinic Schedulers you will be primarily be responsible to book, confirm and co-ordinate patient appointments and associated activities to ensure patients’ needs are met within the Practice guidelines and timeframes.
Accurately input patient and billing information into relevant systems (e.g. patient software and Microsoft Office – both to be shortly upgraded)
Liaise with Doctors, other clinical and admin staff to optimise scheduling and ensure timely service deliveryIf required, on occasion provide reception support including answering calls, greeting patients and visitors
Maintain accurate and confidential records (electronic and paper-based)
Assist with general administration duties and support process improvement initiatives
Ensure compliance with privacy, confidentiality, and health & safety policies

You

Proven communication skills (verbal and written) with a strong customer focus
Resilient, can-do attitude, open to upcoming IT changes, training on
Able to work both independently and as part of a team in a fast-paced environment
Proficiency in Microsoft Office Suite
Previous clerical/administrative experience in a healthcare setting an advantage
Cultural sensitivity and awareness when interacting with patients from diverse backgrounds

On offer

Work in a leading-edge, patient-focused environment
Two roles available, one due to growth!
Up to $75,000 dependent on experience
Full Southern Cross Health insurance cover for employee only (Wellness 1)
Four weeks leave, after five years this increases to 5 weeks/year
Free Parking
No uniform required
Social Club, Bar BQ’s, morning teas, team building events, mid-winter Christmas etc
Opportunities for professional development and training
First three months onsite then hybrid ie two days WFH – three days onsite which could be in Epsom or Northshore, if latter – only 1 day/week out of the three though)
Fruit boxes
Hours 7.30am to 4pm or 8am to 4.30pm

Apply
Please do send an updated resume through to Sue Brash by clicking Apply now