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Intro:
Customer Services - Medical
- Posted 04 July 2025
- What is in it for you$30 per hour
- LocationAuckland
- Job type Temporary
- SectorMedical Administration, Corporate Services
- Reference62890
Job description
- $30/hour neg, start 9-10 July.
- Up to 6 month temp assignment.
- Medical specialists.
Intro:
- This is a vibrant team that is part of larger group with a range of specialities that cater to both adult and child patients
- You will report to the Customer Services Manager and be part of a close knit team in a busy Contact Centre/Bookings environment where patient care and customer service is paramount
- Outbound calls to patients who have made queries, are existing patients, been referred etc
- Making Bookings/appointments for them across various geographical locations
- Phone contact (not face to face)
- Inputting and updating patient information
- Health & Safety adherence
- Will have Customer services/contact centre experience (a busy phone, NOT face to face, based role)
- Some Medical sector exposure to understand medical terminology
- An empathetic, caring and calm manner
- 8am to 4.30pm
- $28-31+/hour negotiable depending upon experience
- Cross over training in general and on to their patient booking system for the first week
- Assignment duration mid July through to the end of the year likely ie a 3-6 month assignment, and one that could go permanent if interested too
- Professional, well resourced and well supported environment with high profile co
- On public transport route (bus/train)
- Weekly pay on a Wednesday
