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5 weeks leave + Gifted day
The Employer
You will be responsible in a phone based role (not patient facing) for the scheduling of appointments in a team environment and general medical administration.
Please send your updated CV to Sue Brash by clicking Apply today
Customer Services - Medical Bookings (Takapuna)
- Posted 30 June 2025
- What is in it for you$31 - $34 per hour
- LocationAuckland
- Job type Permanent
- SectorCorporate Services, Call Centre & Customer Service
- Reference62882
Job description
- Medical Bookings
- $31- $34.60/hr
- 5 weeks annual leave
5 weeks leave + Gifted day
The Employer
- Join a private Clinic that is in a highly specialist medical field for their adult patients, caring for those requiring treatment requires sensitivity and compassion.
- A range of conditions are supported with many targeted therapies, locations are found around NZ and meet global standards of care, leading treatments are offered and a sizeable team that you will be proud to be part of!
You will be responsible in a phone based role (not patient facing) for the scheduling of appointments in a team environment and general medical administration.
- BOOKINGS ie registering new patients
- Scheduling appointments with a range of Specialists and Nurses in each discipline after receipt of referral
- Advising Patients of appointment times
- Follow up on outstanding test results
- Confirm and book in appointments scheduled into patient management system
- Amend patient details if required, updating Accounts and Transcriptionists
- Attend meetings, always applying Best Practice, accuracy and high standards
- Health & Safety
- Will preferably have a strong customer service background with an interest in the medical sector
- Be technologically savvy to pick up their patient management system
- A calm, warm and truly empathetic person who genuinely cares about providing a wrap-around service to the Specialists wide range of patients
- Excellent English and confidential nature due to the very busy telephone contact with patients in a small contact centre like environment
- To $31 - $36.60/hour (dependent on experience)
- Takapuna location near motorway
- Free parking
- Annual remuneration reviews
- FIVE weeks annual leave
- Long service leave of 2 weeks at 5, and then 10 years
- Gifted extra day/year
- 30am to 5pm
- Medical care benefits ie if you, partner or dependants ever a patient
- EAP programme
- An excellent and comprehensive company induction and ongoing training, ‘great support’ as you will be working with colleagues doing a similar role
- Job security – low turnover
- Social functions/modern environment
Please send your updated CV to Sue Brash by clicking Apply today